We want you (our customer) to be fully satisfied with every item you purchase from us at Insight Clothing. If, for whatever reason, you are not satisfied with your purchase, we will accept returns within 30 days after purchase if the following conditions are met:
All items must be unworn.
All Items must be in their original packaging.
You must include the original sales receipt.
Returns cannot be accepted on underwear and hosiery items.
If the return does not meet the requirements for an item to be returned a partial refund may be issued to reflect this.
Upon receiving your return in the condition specified we will issue you with a full refund for the returned item minus the original postage cost. Buyers are responsible for covering the return postage cost or any other fees that may be incurred when returning an item.
If the order qualified for free delivery at checkout, then a refund for the returned item/s minus a postage fee of £3.99 will be issued for domestic orders.
Please note, if the order is returned via a prepaid option and the return does not qualify for a prepaid label then the amount for the return label will be deducted from the item refund.